ISO-9001:2015 Awareness & Documentation (ISO9a)/(ISO9d)
This seminar helps companies and organizations establish and maintain a quality management system consistent with the new version of the ISO 9001:2008. Such a system does not only command respect of customers but also assure that the processes are effective and contribute to the overall performance of business. The seminar is divided into two modules namely: Awareness and Documentation.
ISO 9001:2008 Awareness focuses on the 8 Quality Management Principles and the five major Requirements and how the organization must address these Requirements. Documentation discusses the requirements in documenting process and results standards, the Quality Manual and document management.
Who should attend: Quality Management Representatives, Documentation Teams, Department Heads, ISO 9000 Internal Auditors.
Agenda
- Awareness
- You and Your Customers
- What is Quality?
- What is Quality Management System (QMS)
- ISO 9001:2008 Quality Management System
- QMS Requirements
- Management Responsibility
- Resource Management
- Product Realization
- Measurement, Analysis & Improvement Requirements

