17, Apr 2013
Elizabeth A. Aurin

is a licensed Chemical Engineer from UST; consultant/facilitator on ISO9000, ISO22000, and HACCP; an assessor for the Philippine Quality Award. She played leading role as QE in San Miguel’s Coconut Oil Milling & Refining Operations program that was responsible for European Union customers’ favorable response on the company’s coconut oil…

17, Apr 2013
Exequiel V. Abad

is a manager in On Semiconductor Phils. in charge of Knowledge Management. This function sets him at the center stage of implementation and training on, among other things, Six Sigma, Total Productive Maintenance FMEA, etc. as a support to the quality management program of the company. Chikki, as colleagues call…

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16, Apr 2013
Stress Illnesses in the Work Place: Prevention & Control (SIW)

Stress Illnesses in the Work Place (SIP) Stress is healthy if managed properly. It has been observed in managers and employees who perform optimally and seldom seen complacent in job. However, too much work pressure and stress can kill. It can adversely impact on employee’s health and productivity. Stress-related illness…

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16, Apr 2013
SPC for Customer Contact Centers (SCC)

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16, Apr 2013
Management Skills Enhancement (MSE)

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