12, Apr 2013
Secretaries & Administrative Training (SEC)

The secretary and the administrative staff occupy pivotal role in the daily office routine of the manager. Projecting the image of the boss as well as the company, she/he basically functions as the manager’s extension arm relieving him/her of certain administrative tasks and trivial chores. Occasionally, the secretary finds roles like communication center, personal adviser, sartorial consultant, travel arranger, interior decorator, protocol officer, and a host of other concerns.Given these varied duties and roles, the company needs to continually provide training and support to enhance the skills and personality of secretaries and administrative staff.

This seminar includes discussions and exercises for imparting knowledge, values and skills in areas such as office communication, decorum, and physical projection.

Objectives: By the end of the workshop the participant will have acquired the proper secretarial and administrative norms, behavior and work techniques plus the attitude of continuous self-improvement.

Agenda:

  • Effective Office Communication
  • Taking Minutes of Meetings
  • Office Protocol
  • Telephone Etiquette
  • Relating with foreign Guests
  • Personality Projection
  • Behaving in a Company Party
  • Fine Dining
  • Health Maintenance

Who should attend: Secretaries, Clerks, Administrative Supervisors & Staff, Executive Assistants, etc.

 
Note: This seminar is offered face-to-face, in-house or in-plant exclusive runs only. Should you be interested contact us at +639773731180 or email us at kaizen.system@yahoo.com; jsv@kaizenmgtsys.com.

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