It is a good practice for companies to promote supervisors from the ranks especially if such is supported by training and development. On-the-job coaching is excellent for gaining management experience but the newly promoted supervisors ought to learn management principles and concepts as well. This course is designed for supervisors…
Prevention and Control Stress is healthy if managed properly. It has been observed in managers and employees who perform optimally and seldom seen complacent in job. However, too much work pressure and stress can kill. It can adversely impact on employee’s health and productivity. Stress-related illness can drive up the…
A Workshop on Stress Management Get even with stress! This seminar workshop will teach you coping techniques to reduce harmful effects of stress on productivity and personal well-being. Objectives: Stress Control Strategies is designed for the following: To present the essentials in managing stress To provide tips, guidelines and techniques on how…
Nature has it that no two things or events are exactly alike. Products and services, like natural phenomena, can have variability too. Customers regard variability as indicator of quality. Owing to the fact that variations can never be totally eliminated, customers have accepted variations as long as they don’t exceed…
John Bertrand, President, A.O. Smith Electrical Products Company was quoted as saying “In the past, customers were happy if 99.5% of the parts you gave them worked with no problem. Now world-class companies want only 200 rejects for every million parts and, ultimately, they want zero.” In order to realize…
