John Bertrand, President, A.O. Smith Electrical Products Company was quoted as saying “In the past, customers were happy if 99.5% of the parts you gave them worked with no problem. Now world-class companies want only 200 rejects for every million parts and, ultimately, they want zero.” In order to realize…
Sales opportunities abound in the market but competition is tight. So the sales person must know how identify and exploit opportunities as they present themselves and turn them into revenues for the company. This course will walk the participants through varied sales concepts, strategies from which selling skills will be…
Most organizations are breeding grounds for peak performers. However, many people in those organizations are either not aware that they have the potential or they are afraid to take on the challenge to discover their full potential. This training workshop will explore on developing motivation as an integral part of…
The secretary and the administrative staff occupy pivotal role in the daily office routine of the manager. Projecting the image of the boss as well as the company, she/he basically functions as the manager’s extension arm relieving him/her of certain administrative tasks and trivial chores. Occasionally, the secretary finds roles…
Maintenance is a risk management practice used to maximize production and reduce loss and waste. Selecting a successful maintenance strategy requires good knowledge of equipment failure behavior and maintenance management practices. The right mix can be selected only through maintenance strategic planning paying particular attention to equipment condition. The success…
