As part of the overall implementation of Kaizen (continuous improvement), there is a strong need to create quality improvement teams to solve high priority problems and improve critical business processes within their control. To make their effort productive, they have to learn and apply a logical problem-solving process using simple…
The Project Management is a 2-day basic course based on the manufacturing methodology and formats. It is intended to provide participants with the knowledge and skills to execute a project successfully in support of business needs. This seminar focuses on improvement projects in operations, administration and production that might be…
The game of competition is quality, cost and delivery. With everything being equal, cost will become the differentiating factor in customers’ buying decisions. One of the areas where cost management can be very promising is in the warehousing function in which space, safety, security, interest rate and other inventory carrying…
Zero-Defect Operations by Mistake-Proofing the Process This workshop will examine the nature and types of human errors involving human-machine interfaces and provide the approaches to eliminate or avoid them through system improvement. The facilitator will employ actual cases from personal experience and everyday examples to add to the effectiveness of…
First impressions count and never has it been more important than today’s service-centric workplace. How we present ourselves to the customers (both internal and external) at the touch points affects our products or services’ perceived value. With this current business reality, having a well-developed personality is key in handling impression-heavy…
