DBA–Vice-President and Consulting Director of Kaizen Management Systems, Inc. with an AB Economics and BSBA (Summa cum Laude) degree from De La Salle University, and MBA from Ateneo de Manila University. Mensa member and winner of an international writing competition, Mr. Mina has an extensive experience in productivity improvement and cost management having occupied various managerial and consulting positions in the private sector. He consults on Kaizen (TQM), Lean/Just-in-Time, 5-S, Problem Solving Process, Cycle Time Improvement, Technical Writing and Team Building. Rico is Lead Assessor for PQA and a registered coordinator for COPC-2000, a quality management system standard for call centers. He is a candidate for a doctoral degree in Business Administration at De La Salle.
