is a licensed Chemical Engineer from UST; consultant/facilitator on ISO9000, ISO22000, and HACCP; an assessor for the Philippine Quality Award. She played leading role as QE in San Miguel’s Coconut Oil Milling & Refining Operations program that was responsible for European Union customers’ favorable response on the company’s coconut oil product. Later she worked with the Corporate Quality Office of San Miguel Corporation for 8 years where she handled training courses on Malcolm Baldrige, ISO, 5S, Internal Quality Audit and other TQM courses. She was the 5S and Knowledge Management coordinator for the Corporate Offices prior to her retirement at SMC in 1999.