was F&B Admin. Manager of Dusit Hotel Nikko where she has worked for more than 10 years. Earlier, she was Assistant Training Manager at the former Hotel Nikko Manila Garden Hotel in which directly puts her in-charge of seminars on oral and written communication, trainors training, personality development, work values, customer service relation, and secretarial enhancement, etc. Ms. Milan has been a consultant for several companies on work values and communication. She used to teach communication and management at Poveda School and Assumption College.